This is my second time to hire a car by this group but everything was amazing, I have a great experience and already recommend it to all my family and will do the same with friends and everybody.Thanks for making it affordable and easy.
Perfect
Best experience ever
Was a very good service, did get upgrade with a very big and good one very happy will recommend to my friends.Thanks again rental car group
Uae
Car return
Sign posting for car return poor on Abu Dhabi airport
All perfect
Nothing to complain, all went very well
easy and professional
booking was very easy on the Internet. The delivery of the vehicle was also quick with a friendly and attentive staff. The quick return, so I was relieved, because we took the plane then. I now expect the return of my deposit without much apprehension the control having no abnormalities noted.Really recommend
Overall seamless, minor hiccup
Easy procedure to rent a car for competitive price. However, when asking whether GPS was available, the reply was 'not available for rent'. Upon reaching the destination, we found that the car came with GPS.It would have been terrible if we had decided to buy a GPS as it was necessary to navigate Japanese roads.
Only one issue
All good but when i tried to contact the car rental company after hours on their 24 hr contact numbers they did not answer despite numerous attempts. This can be a real problem when you need their assistance with their services or car.
Great customer service
The lady that helped me was amazingly friendly. Pleasure to deal with. Ill be using this rental company from now on
Didn't get what I booked
Even IVAS is very good company but I am not happy with IVAS company at Trabzon, Turkey. This is the second time I book a car in my home country then when I arrive they said to me sorry we don't have this model and they force me to get deferent and higher model with higher price.
Good experience
It was our first rental with Rentalcargroup u0026 our experience was good. The rental paper work was efficiently handled u0026 car was ready to immediate departure. Overall experience was good. Would consider renting again in future.
Difficult to communicate
I had bad experience the 1st day i supposed to pickup the car at airport. Somehow my booking is not recognise by the agent and i have to wait quite a while before the matter get sorted out. Same thing as well when i reached to the car collection time. Its a bit of embarrassment as it look like i didnt book and pay for the car. I printed the voucher and presented to them but somehow they couldnt find it their system.